Vanderbilt Mortgage and Finance makes managing your home loan payments easy and convenient with a variety of payment options. Choose the method that is right for you.
Pay by Phone or Web*
Sick of writing checks and buying stamps? You now have three ways to pay:
- Automated Phone Pay: To pay by phone 24/7, all you need is your checkbook, loan number and the primary borrower's zip code. To use our FREE automated phone pay system, call 1-800-970-7250.
- Assisted Phone Pay: To pay by phone with assistance from one of our Agents during normal business hours, all you need is your checkbook and loan number. If you call us at 1-800-970-7250 before 6:00 P.M. ET, your payment will be posted the same day. Where legally allowed, a maximum fee of $10 will be charged for Assisted Phone Payments.
- Web Pay: To make a FREE web payment 24/7
- If you are the primary borrower, all you need is your checkbook, loan number and social security number to register.
- If you are someone other than the primary borrower, all you need is your checkbook, loan number and the primary borrower's zip code to register.
- If you have already registered to create your secure online account, all you need is your User ID and Password to login.
- Several things to keep in mind regarding the Web and Automated Phone Payment services:
- Payments can be post-dated up to 14 days, not to exceed the due date.
- A loan cannot be due for more than 2 payments.
- If the loan is due for more than 1 payment, amounts less than 1 full payment will not be processed.
After a returned or failed payment,
automated payment services will not be available for 90 days.
Pay by Check or Money Order
If you mail a check or money order for your monthly mortgage payment, please allow sufficient time for payments to reach us.
When sending your payment, please remember to include your monthly payment coupon and write your loan number on your
check or money order to ensure proper posting. Where legally allowed, a maximum fee of $30 will be charged for a returned check.
Pay by Money Transfer Service
Use MoneyGram® ExpressPayment® service to make your Vanderbilt Mortgage payment at thousands of MoneyGram agent locations nationwide including Walmart
and CVS/pharmacy. MoneyGram charges a fee of $8.95 for this service. Use MoneyGram Receive Code 2665.To find a MoneyGram Agent near you, please visit
MoneyGram.com, or call 1-800-MONEYGRAM.
Western Union Quick Collect. When making a payment be sure to use the code city: SMOKE, TN. Western Union charges a fee of $12.95 for this service. To find a Western Union
Agent near you, visit WesternUnion.com.