Frequently Asked Questions

How do I repay the Advancement for taxes paid on my behalf by Vanderbilt?

You may mail a check to the address below. Please be sure that your loan number and “Tax Advance Repayment” are clearly noted on your check. If repayment is not received by check, a scheduled payment for repayment of the amount of the Advancement will be set up, and payment will be due along with your scheduled mortgage payment (and escrow payment, if applicable). An Advance is a separate amount that is due on the loan account for any expense paid on your behalf for items for which an Escrow Agreement has been established, or which are not due as part of the Escrow Agreement.

PO Box 9800

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New customers 1-866-701-0467

Existing customers 1-800-970-7250