Vanderbilt Mortgage and Finance, Inc.
1-800-970-7250 Mon. - Thurs. 8:30am - 8:00pm ET
Fri. 8:30am - 5:30pm ET
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Vanderbilt Mortgage and Finance makes managing your home loan payments easy and convenient with a variety of payment options

Payment Options

Vanderbilt Mortgage and Finance makes managing your home loan payments easy and convenient with a variety of payment options.  Choose the method that is right for you.

Pay Automatically*

Sign-up for Monthly Auto Draft. It's safe, secure, easy, fast, flexible and free. Vanderbilt Mortgage and Finance will draft your mortgage payment from your checking or savings account each month when the payments are due -- no need to write a check or send a payment. It's all done for you.

Pay by Phone or Web*

Sick of writing checks and buying stamps? You now have three ways to pay.
  • Automated Phone Pay: To pay by phone, all you need is your checkbook, loan number and the primary borrower's zip code. To use our FREE automated phone pay system, call 1-800-970-7250.


  • Assisted Phone Pay: To pay by phone with assistance from one of our Agents, all you need is your checkbook and loan number. If you call us at 1-800-970-7250 before 6:00 P.M. ET, your payment will be posted the same day. A fee may be charged for Assisted Phone Payments.


  • Web Pay: To make a FREE web payment,

    • If you are the primary borrower, all you need is your checkbook, loan number and social security number to register.
    • If you are someone other than the primary borrower, all you need is your checkbook, loan number and the primary borrower's zip code to register.
    • If you have already registered to create your secure online account, all you need is your User ID and Password to login.


Pay by Check or Money Order

If you mail a check or money order for your monthly mortgage payment, please allow sufficient time for payments to reach us. When sending your payment, please remember to include your monthly payment coupon and write your loan number on your check or money order to ensure proper posting.

Pay by Money Transfer Service

Western Union Quick Collect. When making a payment be sure to use the code city: SMOKE, TN.  To find a Western Union Agent near you, visit WesternUnion.com.

MoneyGram ExpressPayment. When making a payment, be sure to use the Code: 2665 - Maryville, TN. To find a MoneyGram Agent near you, please visit moneygram.com.

*If you are presently in bankruptcy, these payment options may not be available to you.