Vanderbilt Mortgage & Finance, Inc.
1-800-970-7250
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Contact Us
By Email By Telephone By Mail Mailing Payments
Hours of Operation
Vanderbilt Mortgage and Finance appreciates the opportunity to service your loan. Toll-free lines are reserved for your exclusive use. In order to provide prompt and quality service, please have your loan number available when you call. Any messages left after normal business hours will be returned within 24 - 48 hours on a normal business day, Monday - Friday.

Monday - Thursday Eastern Central Mountain Pacific
8:30 AM - 8:00 PM   7:30 AM - 7:00 PM   6:30 AM - 6:00 PM   5:30 AM - 5:00 PM  
Friday 8:30 AM - 5:30 PM   7:30 AM - 4:30 PM   6:30 AM - 3:30 PM   5:30 AM - 2:30 PM  
Holidays Observed Our work schedules may vary slightly on days immediately preceding or following an observed holiday.

New Year's Day
Good Friday
Memorial Day
Independence Day
Labor Day
Thanksgiving Day
Day After Thanksgiving
Christmas Day
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  By Telephone

Existing Vanderbilt Customers

For questions about an existing home loan, please call 1-800-970-7250.
Our Fax number is 1-865-380-3418.

To Apply for a Loan

Manufactured Home Loans
Financing for a new home purchase 1-800-822-0633
Financing for a used home purchase 1-800-738-2127
Land/home combination loans 1-888-249-2445
Land Loans 1-800-766-9510
Broker or Realtor 1-888-754-6821
Loan Payoff

To obtain your loan payoff, you may call or fax your request:
Payoff Quote 1-800-970-7250
Payoff Fax 1-865-380-3418
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  By Mail

Mailing Correspondence
Always mail any correspondence to us separately from your payment.

Regular Mail
Attn: Customer Service
Vanderbilt Mortgage and Finance, Inc.
PO Box 9800
Maryville, TN 37802
Overnight Mail
Attn: Customer Service
Vanderbilt Mortgage and Finance, Inc.
500 Alcoa Trail
Maryville, TN 37804
Loan Payoff
At your request, we can mail your payoff quote to your home address. You can mail your payment to pay off your loan to:
 
VMF Accounts Receivable Department
PO Box 6699
Maryville, TN 37802
For overnight delivery, use the following address:
VMF Accounts Receivable Department
500 Alcoa Trail
Maryville, TN 37804


$ Mailing Payments

To find the address where you mail your Vanderbilt Mortgage and Finance, Inc. loan payment, please select the state you live in below. Remember to write your loan number on your check or money order.

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