Vanderbilt Mortgage and Finance Inc.

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Financial Products
Manufactured Home Loans
Land Loans
Brokers/Realtors
Mortgage Calculator

Customer Service
Online Payment
Payment Options
Document Request
Escrow
FAQ
1098

By Email

By Telephone

By Mail

Mailing Payments

Hours of Operation
Vanderbilt Mortgage and Finance appreciates the opportunity to service your loan. Toll-free lines are reserved for your exclusive use. In order to provide prompt and quality service, please have your loan number available when you call. Any messages left after normal business hours will be returned within 24 - 48 hours on a normal business day, Monday - Friday.

Monday - Thursday

Eastern

Central

Mountain

Pacific

8:30 AM - 8:00 PM

7:30 AM - 7:00 PM

6:30 AM - 6:00 PM

5:30 AM - 5:00 PM

Friday

8:30 AM - 5:30 PM

7:30 AM - 4:30 PM

6:30 AM - 3:30 PM

5:30 AM - 2:30 PM

Holidays Observed Our work schedules may vary slightly on days immediately preceding or following an observed holiday.

New Year's Day
Good Friday
Memorial Day

Independence Day
Labor Day
Thanksgiving Day

Day After Thanksgiving
Christmas Day

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By Telephone

Existing Vanderbilt Customers

For questions about an existing home loan, please call 1-800-970-7250.
Our Fax number is 1-865-380-3418.

To Apply for a Loan

Manufactured Home Loans

Financing for a new home purchase

1-800-822-0633

Financing for a used home purchase

1-800-738-2127

Land/home combination loans

1-888-249-2445

Land Loans

1-800-766-9510

Broker or Realtor

1-888-754-6821

Loan Payoff

To obtain your loan payoff, you may call or fax your request:

Payoff Quote

1-800-970-7250

Payoff Fax

1-865-380-3418

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By Mail

Mailing Correspondence
Always mail any correspondence to us separately from your payment.

Regular Mail
Attn: Customer Service
Vanderbilt Mortgage and Finance, Inc.
PO Box 9800
Maryville, TN 37802

Overnight Mail
Attn: Customer Service
Vanderbilt Mortgage and Finance, Inc.
500 Alcoa Trail
Maryville, TN 37804

Loan Payoff
At your request, we can mail your payoff quote to your home address. You can mail your payment to pay off your loan to:

VMF Accounts Receivable Department
PO Box 6699
Maryville, TN 37802

For overnight delivery, use the following address:
VMF Accounts Receivable Department
500 Alcoa Trail
Maryville, TN 37804

$ Mailing Payments

To find the address where you mail your Vanderbilt Mortgage and Finance, Inc. loan payment, please select the state you live in below. Remember to write your loan number on your check or money order.

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